What is the booking cancellation policy?

by | Feb 4, 2018

Bookings can be cancelled without penalty up to and including the day prior to your check-in date. Bookings not cancelled prior to the check-in date will be charged the first night’s payment.

Where do I check in for my stay?

by | Feb 4, 2018

Your journey to Isolation Bay begins at Balmoral Farmyard and Shop in Lake Tekapo township. This is our business office where you’ll be greeted by a member of our family or friendly staff, collect the keys and be directed or escorted to the property. See more...