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Booking Questions
Is public transportation available to Isolation Bay?
There is no public transportation to Isolation Bay. The house is located on a secluded property 13 kilometres outside Lake Tekapo township. Bus services are available between all major centres and Lake Tekapo township. If you require assistance with travel from Tekapo to Isolation Bay, contact us prior to your arrival to make arrangements.
What is the booking cancellation policy?
Bookings can be cancelled without penalty up to and including the day prior to your check-in date. Bookings not cancelled prior to the check-in date will be charged the first night’s payment.
Is smoking permitted at Isolation Bay?
Smoking is not permitted in the house or anywhere on the grounds of Isolation Bay.
Is stargazing equipment available?
We provide a telescope for stargazing on-site at Isolation Bay. You’re also just minutes from some of the best stargazing tours in New Zealand in Lake Tekapo township. Contact us if you’d like a tour recommendation or help with booking. Whatever way you choose, enjoy the spectacular stars of the Aoraki Mackenzie International Dark Sky Reserve!
Where do I check in for my stay?
Your journey to Isolation Bay begins at Balmoral Farmyard and Shop in Lake Tekapo township. This is our business office where you’ll be greeted by a member of our family or friendly staff, collect the keys and be directed or escorted to the property. See more details on how to find Balmoral Farmyard and Shop.
Are pets permitted?
Unfortunately we do not allow pets at Isolation Bay.
Can I fly a drone from the Isolation Bay property?
Yes, you can fly a drone from the Isolation Bay property. However, please note that drones cannot be flown over other private property without the landowner’s permission, and they cannot be flown in Lake Tekapo township or within 4 kilometres of any airport. More information on the rules governing drone aircraft is available from the Airshare website.
What dining options are available?
Isolation Bay is self-catering accommodation, so you won’t find an on-site restaurant or in-house chef services. However, our fully supplied kitchen ensures that you have all the tools to whip up fabulous meals. The house is also just a 15-minute drive from the numerous restaurants and shops of Lake Tekapo township.
Where will I find the nearest grocery store?
Isolation Bay is just 13 kilometres (about 15 minutes) from the nearest grocery store, a large Four Square supermarket in Lake Tekapo township.
Is prepared food provided at Isolation Bay?
Isolation Bay is self-catering accommodation, so we don’t offer an on-site restaurant or chef services. However, our fully supplied kitchen ensures that you have all the tools to whip up fabulous meals with your family and friends. The house is also just a 15-minute drive from the restaurants and shops of Lake Tekapo township.
Where is the nearest petrol station?
The nearest fuel station to buy petrol and diesel is located in Tekapo township, approximately 13 kilometres from Isolation Bay. It’s best to ensure that you have enough fuel in your car before you drive out to the property.
How many guests can stay at Isolation Bay?
The house sleeps a maximum of 16 guests in five bedrooms. Three bedrooms contain a king bed, one bedroom contains six single bunk beds, and the final bedroom contains a king bed and two single bunks.